GFA Gesellschaft für Finanzen und Administration operates in Georgia and provides administrative services to clients in Germany's real estate sector.

We are currently seeking a Customer Support Specialist (German-speaking).

Key Responsibilities:

• Review and approval of incoming invoices and contracts for gas, electricity, water, and heat cost allocators
• Quarterly review of direct debit payments
• Written and telephone communication with tenants and suppliers
• Regular supplier changes and follow-up on related documentation
• Registration of contracts on supplier portals
• Maintenance of the meter database and management of meter photos
• Registration and deregistration of meters with suppliers, including follow-up
• Support with team-related tasks

What We’re Looking For:

• Experience in customer support or client service, preferably in the real estate or property management sector
• Strong communication skills in German (written and verbal); English language skills are a plus
• Customer-oriented mindset with a professional and empathetic approach
• Ability to handle multiple requests simultaneously and prioritize tasks effectively
• Strong organizational skills and attention to detail
• Problem-solving attitude with the ability to work independently and proactively
• Confidence in communicating with tenants, property owners, contractors, and internal teams
• Proficiency in MS Office
• Reliability, discretion, and a high sense of responsibility
• Team player with the ability to work in a dynamic, fast-paced environment

Employee Benefits:

• Competitive salary
• Permanent remote work
• Health insurance
• Various career development opportunities
• Paid vacation
• Team-building events

Application:
Interested candidates are invited to send their CV and supporting documents to: managementgesellschaft@gmail.com