18 აპრ - 18 მაი
ქოლცენტრის აგენტი
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  • განიხილება კანდიდატი ნებისმიერი გამოცდილებით
  • ინგლისური
ვაკანსიაზე გამოხმაურება
Le Meridien Batumi is pleased to announce vacancy for the position of a At Your Service Agent.

At Your Service Agent is responsible for answering and responding to internal and external calls in the hotel`s continuing effort to deliver outstanding guest service according to the standards of Marriott International.

Main duties and responsibilities will include:
  • Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
  • Provide information and demonstrate knowledge of all hotel facilities and services
  • Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
  • Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
  • Operate office equipment including, but not limited to, computers, fax machine, e-mail, etc.

Requirements:
  • At least one year of prior customer service/guest service/guest contact experience required.
  • You must deal in a polite and sophisticated manner and have an excellent command of the English, Georgian language, both spoken and written.
  • Computer proficiency is required
  • Knowledge of Hospitality computer applications (property management programs like "Opera") is preferred
  • Ability to quickly and accurately input data into computer systems and applications
  • Flexible in terms of scheduling
  • Excellent grooming standards

How to apply:
Applicants interested in this position and whose qualifications match the requirements are welcome to send their CV in English to natia.stambolishvili@marriott.com and state the position title in the subject line.
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