დღეს - 03 აპრ
სტანდარტი
ინფორმაცია ვაკანტური პოზიციის შესახებ:
- სპეციალობა / სპეციალიზაცია: გაყიდვები
გაყიდვების ოპერაციები და მხარდაჭერა, კლიენტთა მომსახურება - ინდუსტრია / სფერო: სამომხმარებლო პროდუქტები და სერვისები
სამომხმარებლო მომსახურება - გამოცდილების დონე / რგოლი: საწყისი რგოლი
- განაკვეთი: სრული განაკვეთი
- დასაქმების ფორმა: ვადიანი კონტრაქტი
- სამუშაოს ადგილმდებარეობა: ოფისიდან/სამუშაო ადგილიდან
- ანაზღაურება: ფიქსირებული 1700
დამსაქმებლის მოთხოვნები:
- სამუშაო გამოცდილება: გამოცდილებას არ აქვს მნიშვნელობა - განიხილებიან როგორც გამოუცდელი, ასევე გამოცდილი კანდიდატები
- ენები: ინგლისური
At Six Values, we are more than just a B2B betting and gaming technology company - we are creators of experiences that change people’s moods for the better.
We work with a range of global client brands - are we are in “scale up” mode, hiring the best and most highly motivated, fast working, bureaucracy hating, “I want to win but I’m not afraid to fail…”, team players. We provide B2B support services to multiple technology and gaming partners, we believe in the free market, and want to hear from the best of the best.
ROLE SUMMARY:
We are looking for a detail-oriented and proactive Payments and Compliance Specialist to join our team. The ideal candidate will be responsible for managing the incoming flow of KYC documentation, performing KYC analysis, and identifying and preventing suspected fraud. This role also involves handling billing-related correspondence, monitoring payout rates, and researching and verifying banking information. The Payments and Compliance Specialist will manage wire transactions, including bounced wires, and identify suspicious activities for further review, ensuring all compliance protocols are strictly followed.
Location: Open to candidates based in Georgia and Cyprus with the ability to go to the office.
KEY RESPONSIBILITIES:
- KYC Documentation Management: Manage the incoming flow of KYC documentation and perform thorough KYC analysis.
- Fraud Identification and Prevention: Identify and deny suspected fraud or groups of fraud at the point of origination.
- CRM Systems Management: Utilize CRM systems to manage customer interactions and data.
- Case Management: Handle ongoing customer-related cases, including KYC and payouts.
- Payout Management: Oversee the ongoing flow of payouts to ensure accuracy and timeliness.
- Customer Correspondence: Manage billing-related correspondence with customers professionally and efficiently.
- Payout Monitoring: Monitor payout rates and ensure compliance with established policies.
- Banking Information Research: Research and confirm the legitimacy of provided banking information.
- Wire Management: Handle wire transactions and manage bounced wires effectively.
- Additional KYC Analysis: Perform additional KYC analysis for questioned customers.
- Suspicious Activity Identification: Identify and review suspicious activities for further investigation.
- Assistance with Resolution of Customer Forum Complaints: Provide support in resolving complaints posted by customers on forums related to KYC and payout processes.
SKILLS & EXPERIENCE:
- Demonstrated proficiency in CRM systems.
- Familiarity with KYC procedures and best practices.
- Proficiency in English at a minimum Upper-Intermediate level.
- Basic proficiency in MS Office.
- Knowledge of Visa, MasterCard, and American Express rules and policies.
- Proficiency with cryptocurrency payments.
- Understanding of international wire flows, card transfers, and refunds.
- Strong analytical skills with the ability to summarize different cases effectively.
- Exceptional attention to detail and the ability to maintain focus on tasks without distraction.
- High resilience to stress and the ability to work effectively under pressure.
- Strong problem-solving skills and a critical thinking mindset.
- Innovative and creative approach to problem-solving.
- Ability to handle a variety of assignments and manage multiple tasks efficiently.
Please apply to this job online using following link: https://careers.sixvalues.com/jobs/7338382-payments-and-compliance-specialist
About Six Values
Our vision is to elevate the mood of people everywhere, making every interaction more engaging, rewarding, and memorable. Through cutting-edge technology and a real commitment to excellence, we aim to revolutionize how people connect with digital experiences, transforming the world of betting and gaming technology.
Our mission is simple yet ambitious: to be a fast-moving, highly efficient tech company that brings joy and excitement to players by delivering top-tier solutions for operators. From website and application development to data analytics and payment systems, everything we do is designed to create seamless, thrilling experiences for our partners and their customers.
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