SYF INTERNATIONAL is announcing vacancy for the position of Service Manager - 2 positions

Location: Tbilisi, Georgia
Employment Type: Full-time

About SYF INTERNATIONAL
SYF INTERNATIONAL is one of the leading Destination Management Companies (DMCs) in the Caucasus, with over 10 years of experience operating in Georgia, Armenia, and Azerbaijan. We specialize in providing high-quality travel services for international clients, including accommodation, transportation, excursions, and group travel management.

As our business continues to grow, we are looking for two motivated and organized Service Managers to join our operations team in Tbilisi.

Key Responsibilities

• Coordinate the daily operations of tourist groups.
• Communicate with hotels, restaurants, transportation companies, guides, and other local partners.
• Organize reservations and service bookings.
• Ensure the smooth delivery of services throughout each client's journey.
• Resolve operational issues quickly and professionally.
• Coordinate guides, drivers, and suppliers.
• Monitor service quality and customer satisfaction.
• Prepare operational reports and maintain accurate documentation.

Requirements

• Fluent Georgian (mandatory).
• Good command of English or Russian.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Previous experience in tourism, hospitality, operations, or customer service is an advantage.
• Proficiency in Microsoft Office and Google Workspace.
• Positive attitude, responsibility, and strong teamwork skills.
• Willingness to work on weekends and public holidays when required by operational needs.

What We Offer

• Competitive salary.
• Stable full-time employment.
• Professional growth and career development opportunities.
• Friendly and international working environment.
• Ongoing training and professional support.
• Opportunity to work with one of the leading Destination Management Companies in the Caucasus region.

How to Apply
Interested Candidates please click on the button "Easy Apply"