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Information about vacant position:
- Specialization/Specialty: Hotel / restaurant / catering
Service management Administration / Business Management Operational processes management, Operational management - Industry / Field: Recreation & Travel
Leisure, Travel & Tourism, Hospitality - Seniority level: Senior-Level
- Schedule: Full-time
- Employment form: Fixed-term contract
- Work Location: On site
- Salary: Fixed 2000
Employer requirement:
- Experience is mandatory: Experience from 3 years
- Specialization/Specialty(Mandatory):Hotel / restaurant / catering
Service management Administration / Business ManagementOperational processes management, Operational management - Industry / Field(Mandatory):Recreation & Travel
Leisure, Travel & Tourism, Hospitality - Seniority level: Senior-Level
- Minimal educational level: Bachelor, High School, Master, Doctor, College, Other
- Languages: Georgian
Advantour Caucasus is pleased to announce a vacancy for the position of Operations Manager (Tbilisi, Georgia)
Job Description
Advantour is an international travel company with more than 20 years of experience providing travel services across the South Caucasus and Central Asia. We are looking for an organized and detail-oriented Operations Manager to coordinate the operational aspects of our tours and ensure seamless travel experiences for our guests.
The successful candidate will be responsible for managing reservations, coordinating services with local partners, organizing transportation arrangements, and ensuring that all operational processes run efficiently. The role also includes preparing personalized travel services based on guests' requests and, when necessary, communicating directly with clients to ensure the highest level of service.
Key Responsibilities
Requirements
We Offer
Please send your CV in English to tbilisi@advantour.com with "Operations Manager" in the subject line.
In your email, please briefly explain why you would like to join Advantour and describe the knowledge and experience you believe make you a suitable candidate for this position.
Job Description
Advantour is an international travel company with more than 20 years of experience providing travel services across the South Caucasus and Central Asia. We are looking for an organized and detail-oriented Operations Manager to coordinate the operational aspects of our tours and ensure seamless travel experiences for our guests.
The successful candidate will be responsible for managing reservations, coordinating services with local partners, organizing transportation arrangements, and ensuring that all operational processes run efficiently. The role also includes preparing personalized travel services based on guests' requests and, when necessary, communicating directly with clients to ensure the highest level of service.
Key Responsibilities
- Coordinate daily tour operations and ensure smooth execution of travel services
- Manage reservations for hotels, wineries, restaurants, and other tourism services
- Book domestic and international flights, train tickets, and other transportation services
- Prepare personalized menus and special arrangements according to guests' dietary preferences and requests
- Communicate and coordinate with local partners
- Monitor booking confirmations and operational schedules to ensure accuracy
- Assist with guest communication before and during their trips when required
- Resolve operational issues promptly and efficiently while maintaining high service standards
Requirements
- Strong English writing and speaking skills allowing ease of business correspondence (C1)
- Advanced PC user
- Excellent organizational and multitasking skills
- Strong attention to detail and sense of responsibility
- Ability to work under pressure and manage multiple bookings simultaneously
- Teamwork and problem-solving skills
- Work experience (overall): 3 years
- Previous experience in tourism, hospitality, operations, logistics, or customer service will be considered an advantage
- Experience in written business communication with international partners
We Offer
- Salary: 2,000 GEL
- In-office work schedule from 09:00 till 18:00, Monday to Friday
- Corporate training
- Informational tours
- Career growth opportunities
- Work experience in an international company with friendly colleagues
Please send your CV in English to tbilisi@advantour.com with "Operations Manager" in the subject line.
In your email, please briefly explain why you would like to join Advantour and describe the knowledge and experience you believe make you a suitable candidate for this position.
Hotel / restaurant / catering
Service management
Administration / Business Management
Operational processes management,
Operational management
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