Today - 20 Aug
Front Office Receptionist
Tbilisi
Application information

Information about vacant position:

  • Specialization/Specialty: Hotel / restaurant / catering Front Office Operations
  • Industry / Field: Recreation & Travel Leisure, Travel & Tourism, Hospitality
  • Seniority level: Entry-Level
  • Schedule: Full-time
  • Employment form: Fixed-term contract
  • Work Location: On site

Employer requirement:

  • Work Experience: Experience is not important - both inexperienced and experienced candidates will be considered
  • Minimal educational level: High School
  • Languages: English,Russian,Georgian
Theory Hotel and Dining - new designer hotel and fine dining restaurant in Tbilisi’s heart – Freedom Square.

We are looking for a suitable candidate for the position of Front Office Receptionist. The candidates we are looking for should have good cooperation and communication skills and should be extremely customer oriented.

Department: Front Office
Reports to: Front Office and Administration Head

Main responsibilities:
  • Welcoming guests and checking their details against their bookings
  • Allocating rooms and issues appropriate keys
  • Answering phones from prospective customers and guests, taking messages and delivering them
  • Responding to requests for help and information
  • Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
  • Handling incoming guest room reservations
  • Ensuring all guests establishing credit upon check-in
  • Handling difficult situations effectively
  • Preparing room bills and ensuring prompt payments
  • Checking guests out, taking payments and returning deposits
  • Demonstrating teamwork by co-operating and assisting colleagues as needed

Knowledge, skills, abilities:
  • Fluent Georgian, English, Russian
  • Organized, punctual, self-motivated
  • Team spirit
  • Positive attitude and attentive to details
  • Working experience in similar position will be considered as a plus

We offer: competitive salary, health insurance, and having the great opportunity for personal and professional development and working with a great team.

The interested applicants should send their CV to: hr@theory.ge
Please indicate the Position you apply for in the "subject" line.
Hotel / restaurant / catering
Front Office Operations
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