Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today’s hyper-connected global nomads. Part of Accor Group, these vibrant, enterprising hubs are where guests can seize opportunities, seamlessly conduct business, explore, take time for personal wellbeing and make connections.
Pullman Tbilisi Axis Towers located in the landmark building of the highest towers in the city, is the first upscale hotel by Accor group in the capital of Georgia. Opened in June 2022, Pullman hotel features 218 rooms, 2000 m2 of banqueting facilities, Restaurant and Bar on the top floors, as well as luxurious spa. Offering best-in-class room comfort, creative approach for meetings and events, fitness facilities and fresh, innovative culinary concepts, Pullman Tbilisi Axis Towers aims to become the preferred choice for business and leisure travelers.
We want to create a business we can be proud of, and our Heartists are central to this goal. So to make this happen, we need people who are open-minded, forward thinking and have the drive to serve others from the heart, with curiosity and inventiveness. Pullman is your playground. Play to your strengths and be part of an exciting journey.

We are looking for a Restaurant Supervisor who is passionate about hospitality and enjoys leading a team to deliver excellent guest service. In this role, you will support the daily operation of the restaurant, ensure high service standards, and help create a welcoming and enjoyable dining experience for every guest. By leading with a positive attitude and supporting your team, you will play an important role in making every visit memorable.

Your primary responsibilities will include but are not limited to:

• To be proficient in the story of the Specialty Outlets and act as an ambassador to it
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery.
• To ensure the smooth preparation of the restaurant side-stations, mis-en-place and table set-ups as per outlets standards.
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding to ensure a smooth running operation
• Ensure the proper appearance and grooming of assigned Colleagues
• Well versed and knowledge in the Outlet’s menu, promotional activities and other relevant issues concerning the outlets and the Hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Comply with the hotel environmental, health and safety policies and procedures

Requirements:

• Previous experience as a supervisor in a restaurant, hotel, or similar workplace.
• knowledge of food and beverage service standards, restaurant operations, and guest service excellence.
• Ability to focus attention on guest needs, remaining calm and courteous at all times;
• Strong interpersonal and problem solving abilities;
• Ability to work cohesively and collaboratively as part of a team;
• Good command of Georgian and English languages.

Above all, we are looking for someone who is passionate about guest service, enjoys leading a team, and thrives in a collaborative restaurant environment.
Does this sound like you? Apply now and help make Pullman Hotels & Resorts an exciting and innovative place to be.

Send your CV directly to mail: careers@pullmantbilisi.com

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The application/CV/resumé you submitted may contain personal data, including special categories of personal data.
The controller responsible for the processing of your personal data is Pullman Tbilisi Axis Towers Hotel.
Please be informed that Pullman Axis Towers Tbilisi Hotel processes your personal data for the purpose of assessing your suitability for the vacancy, for establishing a contractual/employment relationship, and in accordance with the requirements and processing principles of the Law of Georgia on Personal Data Protection.
By submitting the application/CV/resumé, the candidate consents to their personal data being processed for the purpose of determining their suitability for other existing and future vacancies.
The submitted application will be stored for no longer than 2 years, and in the event the candidate is hired for the relevant position, for the duration of the contractual/employment relationship.