Reservation Manager

თარიღები: 27 მაის - 25 ივნ
მდებარეობა: თბილისი
დასაქმების ფორმა: სრული განაკვეთი
ხელფასი: 1000
განათლება: ბაკალავრი
გამოცდილება: 1 - 2 წლამდე
ელ. ფოსტა: hotel.1920s@gmail.com
ტურიზმი/სასტუმრო/რესტორანი/კვება:  ჯავშნები

Hotel 1920 is pleased to announce a vacancy for the position Reservation Manager.

Responsibilities:

  • Having knowledge of entire Reservation Procedure according to International Hotel manual system.
  • Responsible for Hotel and Local Reservations and Reservation
  • Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.
  • Allocate daily tasks to Reservations staff.
  • Review reservation booked daily.
  • Review arrival report daily.
  • Responsible for preparation of occupancy forecast.
  • Responsible for implementation of policies and procedures.
  • Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
  • Communicate Sales Department in regards to occupancy, Rates Reservation's Analysis.
  • Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
  • Responsible for various Production reports and supply to each department concerned.
  • Monitoring Telephone Manner and general performance of reservations staff daily.
  • Ensure special handling of repeats guest and very VIP guest.
  • Observes and ensures that proper telephone manners are maintained at all times
  • Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
  • Follows up tentative bookings and update reservation status
  • Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
  • Review room blocking for Long Stay. Suites and special group request.
  • Supervising of Group Reservations.
  • Maintain cordial relations with commercial clients.
  • Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
  • Responsible for work schedule
  • In general, perform any other duties might requested by Front Office

Experience and Education:

  • Minimum 1 year experience as Reservation Manager in a hotel.
  • Graduation from an accredited college or university in an appropriate curriculum and considerable experience related to this class of work including some supervisory experience; or any equivalent combination of training and experience.

We offer:

  • Salary: from 1000 Lari
  • Insurance package.

Please send your CV to the following email address: hotel.1920s@gmail.com

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