შემდეგი
01 ნოე - 15 ნოე
სტანდარტი
ფინანსური მხარდაჭერის სპეციალისტი
თბილისი
- სრული განაკვეთი
- გამოცდილება აუცილებელია
- ინგლისური,თურქული
ვაკანსიაზე გამოხმაურება
ელ. ფოსტა: recruitment@tazetec.com
Are you looking for a space for innovation, diversity, and self-development? Then Tazetec has the right challenge for you!
Tazetec is looking for Finance Support Specialist
Your profile:
- 1+ year of experience as a Customer Support Representative;
- Written and spoken English (at least upper-intermediate);
- Strong time-management and organisational skills;
- Customer-focused;
- Multi-tasking. Be good at planning and organising your own schedule;
- Problem-solving: Identify barriers that prevent achieving goals and standards;
- Good written and verbal communication skills in client-facing situations, to achieve positive outcomes;
- Firm understanding of Excel/Google Sheets. Basic HTML understanding;
- Be familiar with different payment types and how they work;
- Be flexible with your schedule. Possible day/night shifts;
- Understanding what chargeback, KYC are.
Bonus points for:
- Good written and spoken Turkish.
Your day-to-day contribution:
- Giving required support to CS, efficiently, effectively and in accordance with priority, impact;
- Monitoring issues in the transaction flow. Be able to investigate and understand the root of the problem;
- Escalate to the appropriate group or department a detailed issue tracking (ticket), and status update to the logger (requester), according to procedures;
- Handle chargeback cases in accordance with the procedure;
- Be able to understand fraudulent patterns and report them in a timely manner.
- Checking KYC and processing payouts. Communicate with payment providers and merchants.
- Process payout 24/7 for brands and other merchants.
What's next:
- I step: HR interview (30 minutes);
- II step: introduction to the team (2 hours);
- III step: final decision.
Our benefits package:
- Inspiring and diverse culture surrounded by experienced and enthusiastic colleagues;
- Flexible working hours to ensure your work-life balance;
- Ability to choose to work remotely or at the office;
- Star players/Top Salary policy;
- Unlimited paid vacation days;
- Attractive package of medical insurance;
- Inspiring and diverse culture surrounded by experienced and enthusiastic colleagues;
- Opportunities for personal and professional development: monthly compensation for your leisure activities, fully paid courses and workshops, etc.;
- An active corporate life: team-buildings, sports activities, corporate parties, etc;
- A collaborative and welcoming environment for your initiatives.
Are you ready to take on this challenge? Send your CV at: recruitment@tazetec.com
ბუღალტერია/ფინანსები
ფინანსები(ზოგადი)
მარკეტინგი, რეკლამა, PR
კლიენტთა მომსახურება
ნახვები 400
უნიკალური ნახვები 381