Guest Relations Superstar
ბათუმი
  • სრული განაკვეთი
  • 1000 - 1000
  • 3 - 5 წლამდე
  • ინგლისური,რუსული,გერმანული
21 სექ - 21 ოქტ
ვიპ
ვაკანსიაზე გამოხმაურება

Enjoy Batumi  is announcing a vacancy for the position Guest Relations Superstar

 

About our company:

Our company Batumi Works is an international, multifaceted company with interest in IT industries. We are a team of 16 people, who are working enthusiastically to make great products and raise the quality of life in Batumi, Georgia.

If you are looking for a job in a great team, in a company that fulfills its promises, this vacancy is for you!

 

Job brief

We are looking for a Guest Relations Superstar to increase our community & make excellent support for the guests of our exquisite luxury IT Coworking space Kongworking in Batumi.

 

Responsibilities:

For us, a Guest Relations Superstar is the go-to person for all residents issues. Your responsibilities will include all necessary administrative and communicative tasks to manage the working processes at Kongworking perfectly. For example:

  • providing exceptional service to guests
  • implementing plans to improve customer satisfaction
  • assisting with guests queries/disputes
  • resolving complaints effectively
  • enhance customer service
  • acting as a communication hub between guests and Kongworking management
  • providing reports to senior manager on the activities etc.

 

Requirements and skills:

  • Working experience as Guest Relations / Hospitality Manager or Administrator for at least 3 years
  • BA/BSc in Hospitality / Tourism / Business or a related field
  • Excellent customer service skills
  • Knowledge of the hospitality industry
  • Great active listening, negotiation and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Neat and tidy appearance
  • Ability to properly organize your working day / working week
  • Familiar with Google Workspace and MS Office tools
  • Languages: Georgian (native), English (fluent); the knowledge of fluent German or Russian language is preferable

 

Our offer:

  • Salary 1.000 GEL / month
  • Flexible working hours (40 hours per week)
  • 30 paid holidays per year
  • Diverse, interesting work (no routine)
  • Opportunities for a career and salary increase
  • friendly and modern workplace environment with a lot of benefits (free taxi at work, corporate events, work notebook, drinks and snacks etc.)
  • Professional development and regular on-the-job trainings

 

Please send your CV to the following email address:lika@batumi.love 

სასტუმრო/რესტორანი/კვება
ადმინისტრატორი (HoReCa)