Reactivation agent/Call Сenter
თბილისი
  • სრული განაკვეთი
  • ინგლისური
19 სექ - 08 ოქტ
სტანდარტი
ვაკანსიაზე გამოხმაურება

SOFTSWISS is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.

SOFTSWISS is based in Poland, Georgia, Malta, and Belarus and counts 1400+ people, with an official presence and gaming licenses in several more jurisdictions. Online casinos powered by SOFTSWISS’s platform have received numerous awards and accolades from the industry media. Among our products are the Online Casino Platform,

Game Aggregator, Sports Betting Platform, Affiliate Marketing Platform, and various casino games under the BGaming brand.

SOFTSWISS announces a vacancy for the position Reactivation agent (Call Сenter)

 

Responsibilities:

  • Outgoing calls to clients (working with scripts)
  • Assist in solving customer problems and current issues
  • Knowledge of the admin area, the ability to use all the provided tools (training)
  • Make daily reports

 

Requirements:

  • Fluency in German and/or English (B2+)
  • Experienced PC user
  • Stress tolerance
  • Self-organization
  • Responsibility
  • Willingness to learn and grow
  • Soft-skills to be able to deal with challenges professionally
  • A positive attitude
  • Team player with customer oriented mindset

 

Work conditions:

  • Shift schedule 2/2 (shift 12 hours)
  • Opportunity to join one of the most progressive and fast-growing IT spheres
  • We are working in dynamic constantly growing business terms: developed processes, opportunity to influence outcomes and share experiences, quality not quantity
  • Our own products line which has recommended itself multiple times in a variety of market cases
  • Referral program

 

 

Please send your CV via the email anastasiya.romanuk@softswiss.com

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