IT business analyst
  • სრული განაკვეთი
21 სექ - 06 ოქტ
ვაკანსიაზე გამოხმაურება

Hello, we are the TextMagic development team

TextMagic is an international technology company with a 20-year history and a multi-million dollar turnover. Our flagship product is the SMS messaging platform used by over 25,000+ business customers worldwide. In 2021, the total number of SMS messages sent on the TextMagic platform has reached 200 million. 
At the end of 2021, our company held a successful IPO - an initial public offering on the Nasdaq First North Tallinn market, in which 15,410 investors subscribed to TextMagic shares for a total of 49.5 million euros.
In addition to our main product, we are developing a new modern platform for multi-channel interaction with customers (Customer Engagement Platform) - Touchpoint. It is a sales, marketing and customer support software that allows businesses to integrate different communication and communication channels into a single environment. 
Our team: Every year the team grows and now the company employs more than 70 people in 8 different countries. As an employee of our company, you can work both in a comfortable office and remotely. 


TextMagic announces a vacancy for the position of IT business analyst


What you will do:

  • Collect, analyze, and formalize business requirements in an actively developing B2B SaaS product;
  • Write business documentation, and compose a detailed description of the functionality and logic of interfaces;
  • Create JIRA tasks, description and compose “User stories”, “Use case scenarios” and coordinate the above with the team;
  • Communicate with managers, team leads, developers, and UX designers;
  • Consult stakeholders on business requirements and interfaces logic (developers, testers, designers);
  • Accumulate and maintain the product expertise;
  • Develop product usage scenarios and form of hypotheses for product improvements;
  • Conduct UX research and competitor analysis; 
  • Take part in improving development processes.


What we expect from you:

  • Experience with IT products (preferably SaaS) from 3 years; 
  • Knowledge of software development processes (Agile); 
  • Task creation and decomposition skills; 
  • Skills in conducting UX research, writing “User stories” and “User scenarios”; 
  • Ability to communicate orally and in writing in English and Russian;
  • Perfect communication and problem-solving skills;
  • Analytical mindset, ability to think broadly;
  • Proactivity and motivation.


Will be an advantage:

  • Experience with Atlassian stack (Confluence, Jira);
  • Testing skills;
  • Experience in composing technical tasks for developers;
  • Understanding of web application architecture principles;
  • Desire to learn something new.


What we offer:

  • High salary without delays;
  • Flexible schedule for optimal work-life balance;
  • Any necessary equipment for productive work;
  • Participation in an interesting and ambitious project with great potential;
  • Opportunity for career growth, development, and implementation of your ideas;
  • Opportunity to bring your vision to the project;
  • Opportunity to work remotely or in the office;
  • Work in an international enterprise;
  • A professional and friendly team that will not leave without help in any matter;
  • Paid vacation (28 calendar days a year).


Please send your CV to the following email

ინფორმაციული ტექნოლოგიები
IT სპეციალისტი,