Customer Service Representative
თბილისი
  • სრული განაკვეთი
  • 1500 - 1800+ ბონუსი
  • 2 - 3 წლამდე
  • ინგლისური
16 აგვ - 28 აგვ
ვიპ
კომპანიის ანგარიშით გამოხმაურება შეუძლებელია

Clark Outsourcing Company announces a vacancy for the position of Customer Service Representative

 

Position Title: Customer Service Representative

Classification: Associate

Salary: 1500 - 1800 GEL

Primary Relationships: Client Team

Schedule: USA Business Hours

About Us: You will love working with us! Clark Outsourcing is an American owned and operated BPO company with global locations and our newest office in Tbilisi. We are the perfect company to grow with. Not too big and not too small, with just over 700 employees, we are big enough to offer stability with a well-established company and fun work environment but small enough that everyone who works with us is treated like family. Find out more about us at ClarkOutsourcing.com and be sure to visit our FB Page too.  https://www.facebook.com/ClarkOutsourcing

 

About the Job: As a Medical Customer Service Representative you will handle inquiries by answering product and/or service questions by phone and email. You may also prepare correspondences, help process or resolve orders, and fulfill customer related needs in order to ensure quality satisfaction. The ability to effectively communicate via phone and email is of the utmost importance. Your focus to complete your tasks accurately and deliver high quality customer service in a timely manner is a primary function of your job. You will work under the supervision of an Operations Manager. Your overall goal is to ensure excellent customer service standards and maintain high customer satisfaction rates.

 

Responsibilities

  • Handle high volume of calls
  • Provide a high level of service
  • Ensure quality satisfaction
  • Display polite and professional communication via phone, text, and email
  • Manage product / service inquiries by clarifying customer’s requests
  • Recommend potential products, service, or solutions to problems
  • Maintain detailed records of customer interactions and activities

 

Requirements:

  • Bachelor Degree holder in any field
  • Mastery of spoken English with prior accent softening training or native English speaking is a must
  • A minimum of 2 years as a Customer Service Representative
  • Having a medical background is a PLUS
  • Good time management and task management skills
  • Proficiency in MS Office and Google Suite
  • Solid analytical and problem solving skills
  • Proficient computer and technical skills
  • Able to demonstrate initiative
  • High attention to detail

 

Apply here https://www.careers-page.com/clarkoutsourcing/job/QW348V86

კომპანიის ანგარიშით გამოხმაურება შეუძლებელია
მარკეტინგი, რეკლამა, PR
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