Guest Relations Officer
ბათუმი
  • სრული განაკვეთი
  • ინგლისური
22 ივლ - 21 აგვ
სტანდარტი
ვაკანსიაზე გამოხმაურება

Ad title: Guest Relations Officer

Provided by: Casinos International

Location: Batumi

 

Casino International located at Hilton Batumi is pleased to announce vacancy on the position of Guest Relations Officer;

 

Requirements:

  •  Proven experience as a Guest Relations Officer;
  •  Proficiency in English; knowledge of additional languages is a plus;
  •  Excellent communication and presentation skills;
  •  Familiarity with hospitality industry standards;
  •  A customer-oriented and professional attitude;
  •  An outgoing personality;
  •  Highly responsible and attentive to details;

 

 

Job Responsibilities:

  •  Welcoming guests in a friendly and professional way;
  •  Addressing and escalating customer complaints;
  •  Providing information about games, promotions and other services;
  •  Identifying premium players and attracting them to the casino;
  •  Negotiating with the players based on their level of play;
  • Maintaining a professional demeanor at all times and provide outstanding customer service;
  • Working out transportation, accommodations, food and beverage, and other services for the players;

 

All interested candidates are welcome to send the CV with a photo to the following e-mail address: vacancy@cibatumi.com. Please indicate the vacancy you are applying for in the subject line.

სასტუმრო/რესტორანი/კვება
სტუმრებთან ურთიერთობის მენეჯერი