Technical Support Specialist
  • სრული განაკვეთი
  • 1 - 2 წლამდე
  • ინგლისური
10 ივნ - 10 ივლ
ვაკანსიაზე გამოხმაურება

GEO TELEMEDICINE  is announcing a vacancy for the position of Technical Support Specialist


  • Ask customer targeted open-ended questions to quickly understand the root of the problem.
  • Talk the customer through a series of actions, either via phone, email or chat, until their technical issue has been resolved.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
  • Collaborate effectively with faculty, staff, and administrators at all levels, technical and non-technical, to determine and ensure all support needs are met.
  • Provide prompt and accurate feedback to the customer.
  •  Able to prioritize and manage several open issues at one time.


  • Strong customer service skills, including written and verbal communication skills.
  • Good understanding of computer systems, mobile devices and other tech products.
  • Ability to prioritize workload to appropriately respond to customer needs and demands.
  • Ability to provide responses to customers with little technical knowledge.
  • Solid experience in problem solving and resolution skills.
  • English knowledge C1 or higher.

We offer:

  • Benefits of working in an international IT company
  • Competitive salary
  • Work in one of the most interesting projects not only in Georgia, but also within the other countries where the company’s branches are located.
  • Social package: 5 sick days, corporate gifts and events.
  • Friendly, cheerful and open-minded staff.
  • Flexible day schedule.
  • Fresh fruits, tea, coffee, cookies.
  • Full time, office work (Tbilisi, Saburtalo).

If you believe you match these values, we look forward to meeting you! 

Send us your resume and portfolio to and don't forget to include the position you are applying in the subject line. 

ინფორმაციული ტექნოლოგიები
ინფორმაციული ტექნოლოგიები (ზოგადი)