Sales Manager
თბილისი
  • სრული განაკვეთი
  • 3 - 5 წლამდე
  • ინგლისური,რუსული
08 ივნ - 08 ივლ
ვიპ
ვაკანსიაზე გამოხმაურება

Location: Tbilisi, Georgia 

Job Summary: 

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

 

Education & Experience: 

  • At least 4 years of progressive hotel sales experience;  
  • Must be skilled in Windows, Company approved spreadsheets and word processing & PMS 
  • Fluent English, Russian and Georgian knowledge is essential. 

 

Physical Requirements: 

  • Long hours sometimes required. 
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. 

 

General Requirements: 

  • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. 
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. 
  • Must be able to multitask and prioritize departmental functions to meet deadlines. 
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. 
  • Attend all hotel required meetings and trainings. 
  • Participate in M.O.D. coverage as required. 
  • Maintain regular attendance in compliance with Marjan Plaza Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. 
  • Maintain high standards of personal appearance and grooming, which include wearing nametags. 
  • Comply with Marjan Plaza Hotel Standards and regulations to encourage safe and efficient hotel operations. 
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. 
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. 
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. 
  • Must be able to maintain confidentiality of information. 
  • Perform other duties as requested by management. 

 

Fundamental Requirements: 

  • Attend Viking Business Review (VBR) meetings. 
  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. 
  • Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team. 
  • Meet or exceed set goals. 
  • Operate the Sales Department within established sales expense budget. 
  • Participate in required M.O.D. and Saturday office coverage as scheduled. 
  • Initiate and follow up on leads. 
  • Maintain and participate in an active sales solicitation program. 
  • Monitor production of all top accounts and evaluate trends within your market. 
  • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. 
  • Meet or exceed sales solicitation call goals as assigned by General Manager. 
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections. 
  • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. 
  • Assist in the preparation of required reports in a timely manner. 
  • Be familiar with all sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). 
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. 
  • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts. 
  • Meet and greet onsite contacts. 
  • Abide by Prime Selling Time (PST). 
  • Develop networking opportunities through active participation in community and professional associations, activities and events. 
  • Review meeting planner evaluations to ensure that issues get follow-up. 
  • Entertain clients. 
  • Handle inquiries as part of Inquiry Day Program. 

 

What we expect from you: 

  • Big smile on your face 
  • Bring your best every day 
  • Put our guests first 
  • Strive to exceed expectations in all you do 

 

What you can expect from us: 

  • Best-in-class training and career development  
  • Supportive and engaged team 
  • Fast paced fun environment 

 

Salary: is announced during the interview 

 

How to apply? 

Please send your resume at hr@marjanplaza.ge with the subject ‘Sales Manager” 

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