კომპანია Solutions2Share Georgia ( https://www.solutions2share.com/ ) აცხადებს ვაკანსიას IT-Support პოზიციაზე.
სამუშაოს აღწერა გთხოვთ იხილოთ ინგლისურ ენაზე.
We are looking for:
IT support employee 1st and 2nd level.
Your tasks would be:
- Provide the technical and functional 1st level support and 2nd level support for our products for SharePoint / Teams.
- Be responsible for the initial analysis and classification of tickets
- fix the errors independently or forward them to 2nd level support
- reproduce problems of the customers in our environments
- create documentation and share your knowledge with others
- support the testing of our products
- react to events in our monitoring and proactively communicate with the affected customers
- A completed IT technical education or comparable experience in IT support.
- Knowledge of a Windows-based systems (Active Directory, Windows operating systems, etc.)
- Experience with ticket and monitoring systems (desirable)
- good knowledge of German or English, both written and spoken
- You like to support and help others to fulfill their work trouble-free
- You are a team player, communicative, service-oriented, and meticulous
What we offer
- We are a family-friendly company, with a young and competent team
- Possibility to work from home office, but we also provide a workplace in our office
- attractive salary
- Opportunity for regular certification and further education
- Health insurance
Please send your CV to the following email address: email@example.com