CST Specialist
თბილისი
  • სრული განაკვეთი
  • ბაკალავრი
  • 1 - 2 წლამდე
  • ინგლისური,რუსული
23 მაი - 12 ივნ
სტანდარტი
ვაკანსიაზე გამოხმაურება

HAVI is pleased to announce a vacancy for the position of CST Specialist

 

Job Duties: 

 

Customer Service 

  • Providing effective services to the client in accordance with corporate standards, procedures, manuals and arrangements with the client 
  • Client support on daily basis (working days - 8 hours/day) on phone, mobile phone and email. 
  • Processing in the system (volume, delivery schedule, etc.) 
  • Systematization of documents returned by restaurants after delivery. 
  • Complaints management (quantity, quality and other any problems occur) 
  • Formation of reports for reconciliation of deliveries with restaurants 
  • Reporting for executions, statistics and KPIs. 
  • Assistance in reconciliation of TMCs (inventory items) transferred to customers, their return and redistribution. 

  

Administration 

  • Organization of business meetings. 
  • Tendering and conclusion of contracts with suppliers of goods and services. 
  • Acquaintance of new employees with the local regulatory acts of the Company in accordance with applicable laws, policies and procedures of the Company. 
  • Sending scans of applications, orders, sick-list to responsible persons in head office and HR department. Transferring originals of the document. 
  • Signing documents with employees. 
  • Translation of documents upon request from the Regional DC manager, Warehouse manager, HR Department. 

  

 

Position Requirements: 

  • High education 
  • At least 1 year relevant job experience 
  • Russian and/or English speaking 

 

Please send your CV to the following email address:Eugenia.Pavlenko@havi.com

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