თარიღები: 08 სექ - 20 სექ
მდებარეობა: ნატახტარი
დასაქმების ფორმა: სრული განაკვეთი
განათლება: ბაკალავრი
გამოცდილება: 3 - 5 წლამდე
ენები: ინგლისური
ელ. ფოსტა: career@ge.anadoluefes.com
სხვა:  ბიზნეს ადმინისტრირება TOP მენეჯმენტი:  ბიზნესის განვითარება/სტრატეგია

EFES Georgia, Brewery NATAKHTARI is a subsidiary of Anadolu Efes, which is the 5th largest brewery in Europe.  EFES Georgia has been operating in Georgia more than 10 years and is positioned as a market leader in beer industry.

 

Position title:     IDS Business System Specialist

 

 

Responsibilities:

  • Develop and enhance relationships with key business stakeholders and/or business liaisons, actively manage their expectations & monitor satisfaction levels.
  • Combine the voice and needs of the users and business requirements to support the creating process both high-level roadmaps and detailed delivery plans of features and capabilities.
  • Serve as the first point of contact for end-users seeking technical assistance over the mail, phone or Service Desk application tickets.
  • Ensure business solutions/processes meet corporate objectives, and fulfill end-user requirements, and identify and resolve business requirements issues.
  • Making changes to the program/system according to the information provided by system users
  • Determine the best solution based on the issue and details provided by end-users
  • Adjust the initial parameters in the database according to new procedures and add new parameters if necessary
  • Discuss various ideas for ensuring the reflection of company’s new processes and requirements in the system , establish and test optimal options
  • Develop detailed product specifications with user scenarios and acceptance criteria and success measures.
  • Write the rights of new / existing users in the system and correct it as needed
  • Prepare necessary documentation required for proper work of the department
  • Provide assistance and trainings on job related Bussiness systems for employees
  • Keeping company information confidentiality
  • Walk customer through problem-solving process.
  • Follow up with end-users to ensure issue has been resolved.
  • Run reports to determine malfunctions that continue to occur.
  • Other job related duties required by the business engagement manager
  • Communicate effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as have an overall ability to be clear and concise in all communication
  • Effectively manage multiple priorities

 

 

We are looking for a candidate with:

  • Total experience: At least 3 years
  • Functional Experience: At least 2 years
  • Sectoral Experience: At least 2 years
  • Education Level:  Bachelor Degree in Engineering, Math, Science
  • Strong English language skills (written/oral)
  • Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures
  • Software Development Life Cycle (SDLC) experience.
  • Experience in supply chain, purchasing, e-commerce, logistics, manufacturing, wholesale, retail, accounting and finance.
  • Knowledge and experience of agile/scrum product development
  • Proven experience as a business analyst role
  • Experience in working with international end-user experiences platforms and service providers
  • Experience working with cross functional and global team
  • Problem solving abilities and analytical skills and effective organizational and interpersonal skills.
  • Strong attention to detail and follow-through skills
  • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
  • Customer-oriented and excellent communication skills
  • Excellent root cause analysis skills

 

 

How to Apply

If you feel you have the required skills and experience to fulfill this role please submit a copy of your CV in English to the address below: career@ge.anadoluefes.com.  

PLEASE indicate in the subject line of your e-mail the title of the position you are applying for!

We are looking forward to welcoming you to our Anadolu Efes Family!

Deadline for submission: 20th  of September 2021.


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