Waiter/Waitress in Batumi

Waiter/Waitress / მიმტანი

Sheraton Batumi Hotel opened in 2010 is the first international 5 star branded hotel in Adjara region.

Sheraton Batumi Hotel as the first international 5 star branded hotel in Adjara region introduced traditional Sheraton service excellence and soon became a symbol of hospitality and luxury. It was projected and constructed according to the conception of Lighthouse of Alexandria. Beside the visual resemblance Sheraton Batumi Hotel just like the Lighthouse of Alexandria is a “Shining White Star” which attracts tourists into Adjara and plays a significant role in development and improvement of region’s tourism industry.

Sheraton Batumi Hotel is pleased to announce an opening for the position of Waiter/Waitress.

Position summary:

Serve food courses and beverages to guests. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs and ensure satisfaction.

Duties & responsibilities:

• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment;
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures;
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures;
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen;
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards;
• Follow appropriate procedures for serving alcohol;
• Communicate with guests, other employees, or departments to ensure guest needs are met;
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary;
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Knowledge, skills and abilities:

• Desirable at least 1 year of related work experience;
• English Language Proficiency;
• Customer Service Oriented with an excellent communication skill;
• Patient Listener;
• Ability to multitask and stay flexible;
• Ready to go beyond in everything.

Please send your CV or resume to: Natia.barbakadze@sheraton.com and indicate the position title in “subject” line.

Only short-listed candidates will be contacted.