Call Center Representative

We are announcing a vacancy for the position of Call Center Representative. 

We offer full-time job opportunity from Monday to Friday, comfortable environment with friendly team members.  High performance bonuses are unlimited. 

The position is intended for both women and men

Responsibilities: 

•  Building relationships with clients and other call center team members based on trust and reliability. 
•  Utilizing software, databases, scripts, and tools appropriately. 
•  Understanding and striving to meet or exceed call center metrics. 
•  Taking part in training and other learning opportunities to expand knowledge of the company and position. 
•  Adhering to all company policies and procedures. 

  
Requirements: 

•  Exceptional verbal and written English communication skills – MUST!
•  Professional phone voice. 
•  Experience in a similar position would be an advantage. 
•  Multitasking and stress resistance. 
•  Self-organized and motivated. 
•  Understanding of company products, services, and policies. 
•  Ability to ask prying questions and diffuse tense situations. 
•  Strong time management and decision-making skills. 
•  Adaptability and accountability. 

Please, send your CV in English to the following email, and indicate position name in the subject line: hr@nexus-ge.com