Online Compliance and Customer Support in Polish and English languages

Subject: - Online compliance and customer support - in Polish and English languages.

Payment processing company in Tbilisi are looking for hardworking and motivated employees to join a young and dynamic team.  

We are pleased to announce the position of - Online customer support - in Polish AND English languages.

Main Functions and Duties:

• Manage emails, online chat and incoming phone calls. Assist customers through these communication channels.
• Collection and analyzing Data;
• Providing requested information to the customers in the shortest time;
• Examine the responsibilities of the technical assistance representative;
• Establish, develop and maintain positive customer relationship;

Mandatory Skills:

• Excellent verbal and writing skills in English and Polish.
• Detail oriented.
• Organized and punctual;
• Time management skills;
• Ability of collection and analyzing Data, team working skills.
• Purposeful and result-oriented;
• Ability to orient in a stressful situation;

Requirements:

• Experience working in a similar position is a priority;
• Knowledge of office programs (working Experience in CRM will be advantage);
• Desire to learn;
• Do the job in good faith;

Working days/hours:

• Full time, according to schedules.
• Monday-Friday
• 10:00 – 19:00
• 15:00 – 24:00

We offer a comfortable work environment with a friendly and motivated team.

Interested candidates are kindly requested to send their CV to the following e-mail address: FFCVHR@gmail.com

The company's activities are not related to the field of sales.