Customer Service Coordinator

თარიღები: 14 სექ - 13 ოქტ
მდებარეობა: თბილისი
დასაქმების ფორმა: სრული განაკვეთი
განათლება: ბაკალავრი
გამოცდილება: 2 - 3 წლამდე
ენები: ინგლისური
ელ. ფოსტა: bella@pulsar.ai
გაყიდვები:  კლიენტების მომსახურების მენეჯერი

We are looking for a Customer Service Coordinator to join our team at Pulsar AI !

 

Requirements

  • High School Degree/Equivalent required.
  • University degree in business or a related field preferred
  • Proficiency in English
  • 2 years of working knowledge of customer service software, databases and tools
  • Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. 
  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
  • Knowledge of management principles and familiarity with company products, services, and policies.
  • Strong coaching and leadership skills, ability to motivate employees.
  • Decisiveness and attention to details
  • Advanced time management skills

 

Responsibilities:

  • Understands that business is built on customer satisfaction and service; makes the commitment to always guarantee customer satisfaction.
  • Hiring, training, coaching, and leading team representatives as they provide support for customers.
  • Ensures that all messages/emails are answered promptly, efficiently and within the standards of the company.
  • Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. 
  • Leading team meetings, asking questions to better understand the emails/texts representatives are receiving, educating and coaching workers regarding processes and practices, and explain expectations to employees.
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
  • Preparing reports and analyzing data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

 

To apply for this position, send a resume to bella@pulsar.ai, with Customer Service Coordinator as the subject line of the email.


მსგავსი განცხადებები
B2C გაყიდვების სპეციალისტი

AUTO.GE


15 სექ - 27 სექ

Contact Center Team Supervisor For Glovo

HRRA


15 სექ - 25 სექ

Customer Relations Specialist in Batumi

Software Development and Trading


07 სექ - 06 ოქტ

logo

Executive Customer Support – Spoken English/Call Center

Shaw Academy


31 აგვ - 29 სექ

Customer Support Manager

ლაიმ კონსალტინგი


14 სექ - 10 ოქტ

Customer Support – Spoken English (Call Center)

Shaw Academy


15 სექ - 14 ოქტ

Customer Service Assistant

InXpress Westminster


16 სექ - 15 ოქტ



NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV
NoLogoAvailable
დატოვე CV