Operation Specialist

თარიღები: 12 მარ - 10 აპრ
მდებარეობა: თბილისი
დასაქმების ფორმა: სრული განაკვეთი
ხელფასი: 1250
განათლება: ბაკალავრი
გამოცდილება: 1 - 2 წლამდე
ენები: რუსული ინგლისური
ელ. ფოსტა: irakli@505.ge
ადამიანური რესურსები:  ტრენინგის და განვითარების სპეციალისტი

Profy is one of the fastest growing startups in Georgia.  Best start up of 2019.

 

We're building a Home services platform to connect & brush service seekers & professional service providers. 

 

Company is pleased to announce a vacancy for the position Operation Specialist

 

What you'll be doing:

  • Support all operations.
  • Create and optimise processes scaling is our priority; you will help us find the most efficient way to transform leads into active service every month
  • Analyse data you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and service providers
  • Figure out the logistics of how many service providers are needed where and when
  • Develop and execute strategies to keep the churning rate at minimum levels
  • Perform quality controls
  • Contribute towards the achievement of company’s strategic and operational objectives
  • Recruit, train, supervise and appraise human resource

 

What you'll need

  • A bachelor's degree from any field is preferred but not a requirement
  • Good  in both written and spoken English
  • Good comprehension and writing skills
  • Excellent problem solving skills, ability to connect effectively what users are asking for with answers to their true issues
  • Passion for creating support experiences that exceed users' expectations
  • Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users

 

Bonus points if:

  • 1+ years total work experience in high-growth, productive constantly changing environment
  • Work experience in customer-centric industries
  • You are Good in both written and spoken Russian

 

Benefits:

  • Amazing personal growth experience at one of the fastest-growing startups in Georgia
  • No corporate BS
  • A human approach - we care about your employees
  • Insurance
  • Professional development opportunity
  • Career advancement
  • Quality working conditions
  • Growing salary

 

Probation period 3 month 750 Gel (gross).

After probation 1250 Gel (gross) + bonuses.

 

Send your CV to: irakli@505.ge and indicate the position you are applying for in the subject line.




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